Mantra Traralgon 4 stars

Customer review rating (ALL Rating) 4.7/5 1,075 reviews

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Description

Hotel extras

  • Enjoy a peaceful nights sleep on our new luxurious beds, made for pure comfort.

  • Take a short drive from the hotel and take in Gippsland's stunning scenery.

  • Enjoy our vibrant Restaurant & Bar, The Butter Factory. Includes Bowling alleys and Cinemas.

  • Our newly constructed hotel hosts 50 rooms ideal for business travellers, family's or groups

  • Our versatile conference room can be booked for your ideal meeting or special event

Our accommodation(s)

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Hotel location

Mantra Traralgon

192 Franklin Street
3844 TRARALGON
Australia

GPS:-38.1930764, 146.5386448

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,075 reviews

TripAdvisor Rating  4.5/5  28 reviews

Lovely rooms, unwelcoming staff

Customer review rating 3.0/5

Amy Solo - Confirmed reviews ALL

The rooms are absolutely lovely, very generously sized, with all the standard amenities you would expect. Location is great, and the restaurant located within the complex was really nice. I had the breakfast booked with my room, which was a fairly standard offering, though near impossible to get cups or bowls once they ran out from the unhelpful staff at reception, who rolled their eyes and passed out a singular bowl, leaving those behind me also after bowls to give up. Unsurprisingly as every interaction with any staff member had been much the same, unwelcoming and unhelpful to the point that I wouldn’t return, despite the great location and lovely rooms.

Dear AMY M., Thank you for taking the time to tell us about your experience at the Mantra Traralgon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Michelle Pacunskis Rooms Division Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Clean rooms & friendly staff. No complaints or issues identified during stay. Would be nice if there were more choices at breakfast, fairly basic buffet style.

Dear DAVID ADAM MR N., We very much appreciate your comments regarding your stay at the Mantra Traralgon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Michelle Pacunskis Rooms Division Manager

Great location

Customer review rating 5.0/5

Cass Business - Confirmed reviews ALL

Great location and very well done new rooms. Very accommodating staff. Very impressed

Dear CASSANDRA B., We very much appreciate your comments regarding your stay at the Mantra Traralgon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Michelle Pacunskis Rooms Division Manager

Good rooms and well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very good

Great service where nothing is too much trouble.

Customer review rating 5.0/5

Andrew S. Business - Confirmed reviews ALL

Rooms are always clean and very well presented The staff are all awesome Justice on the front desk was welcoming and friendly, Jodie in the Butter factory restaurant was excellent and made some suggestions that I would not usually choose, as I just eat the same stuff all the time and it was delicious. Thanks again for a great stay I don'[t enjoy being away from home but this time it was a very good experience.

Dear Andrew, Thank you for taking the time to review Mantra Traralgon. Guest satisfaction is our number one priority, and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that Justice, Jodie and Micah are recognized for their great service. We hope to welcome you back to our property in the near future. Kind regards Michelle Pacunskis Rooms Division Manager

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Other web-users rate our hotel

  • 278 reviews 9.8/10 Location
  • 565 reviews 9/10 Room
  • 554 reviews 9/10 Service
  • 9 reviews 8.5/10 WiFi
  • 273 reviews 9.5/10 Cleanliness
  • 263 reviews 8.4/10 Comfort
  • 176 reviews 8.4/10 Food
  • 154 reviews 9/10 Amenities

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Customer review rating (ALL Rating) 4.7/5 (997 reviews)

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