Mantra in the Village Port Douglas 4 stars

Customer review rating (ALL Rating) 4.2/5 236 reviews

Mantra in the Village Port Douglas - Image 1
Mantra in the Village Port Douglas - Image 2
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Cnr Grant Street And Warner, Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

  • Experience the epitome of space and comfort in our expansive self-contained apartments.

  • The village setting means you are close to all the excitement of the Port Douglas esplanade

  • Looking to book a tour or experience? Head on down to our tour desk to make the process easy!

  • Our friendly reception team is there to make your stay as comfortable as possible

  • Immerse Yourself in the Allure of a Luxurious Outdoor Tuscan-Inspired Heated Pool

Our accommodation(s)

Room

Hotel Room

  • 2 persons
  • 36 m² / 387 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra in the Village Port Douglas

Cnr Grant Street And Warner, Street
4877 PORT DOUGLAS
Australia

GPS:-16.483072, 145.463404

Telephone
Fax +61 7 4084 2333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not take a dip in the heated outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  236 reviews

TripAdvisor Rating  3.5/5  369 reviews

Great position and great service.

Customer review rating 5.0/5

Jo Business - Confirmed reviews ALL

Business trip and it was perfect location and had all facilities in walking distance

Dear JOANNE P., We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and Lovely Room

Customer review rating 5.0/5

Ronnelle Solo - Confirmed reviews ALL

It was wonderful but, just so you know, the spa in the room needs a new plug because the water slowly drains out. Also, you might have to do something with your Fire Alarm system because we had to evacuate at 2.30am because the fire alarm went off. The Fire Brigade came and the Chief said it was a false alarm. It was surmised that it went off because of the windy weather.

Dear Ronnelle O., We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Central location

Customer review rating 3.5/5

A &. M. Friends - Confirmed reviews ALL

Spacious 2 bedroom apartment, centrally located. Can walk to shops, restaurants and beach. Although we didn't prepare any meals, we noted that there was no dishcloth or teatowel in the kitchen. There were ample towels and bathroom supplies. It was bad luck that someone set off the fire alarm at 2am and we were stranded in the footpath for about 20 minutes

Dear ALLISON F., We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 3.5/5

Nigel S. Friends - Confirmed reviews ALL

Nice room for 4 adults with easy walk to town and beach. Kitchen a bit basic with no coffee machine. The room (21) had no natural light so dark and had no windows that you could open without the humidity coming in. Apart from that it was a cool area to sleep and recharge.

Dear Nigel S., We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.0/5

Louise Couples - Confirmed reviews ALL

We stayed for new years Eve . By 1am the power had gone out in our room . The room was so hot that we could not get any sleep and we left at 5am. When we left we noticed other rooms did have power . We know this is not your fault but I think we should receive another nights free stay . I did email the hotel but have not had a response as yet .

Dear Louise W., Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 165 reviews 9.5/10 Location
  • 209 reviews 5.9/10 Room
  • 101 reviews 5.5/10 Service
  • 5 reviews 3.3/10 WiFi
  • 114 reviews 5.5/10 Comfort
  • 69 reviews 4.7/10 Cleanliness
  • 60 reviews 3.9/10 Amenities
  • 5 reviews 2.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.