Mantra Esplanade Cairns 4 stars

Customer review rating (ALL Rating) 4.4/5 1,842 reviews

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53 57 The Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Enjoy our onsite lagoon style pool, fully equipped gym and whirlpool spa.

  • Adjacent to the iconic Esplanade lagoon, perfect on those hot, Tropical North Queensland days

  • An easy 5 minute walk to the Reef Fleet Terminal

  • Surrounded by restaurants, bars and shops for you to go out and explore during your stay

  • Just a 10 minute walk to the Cairns Convention Centre

Our accommodation(s)

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 CAIRNS
Australia

GPS:-16.921305, 145.777742

Telephone
Fax +61 7 4046 4242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,842 reviews

TripAdvisor Rating  4.0/5  2,559 reviews

Great location and service!

TripAdvisor rating 5.0/5

Bel B TripAdvisor review

We were able to check in an hour early, at 1pm, as we were from interstate and the wedding we were attended started at 2pm (check-in time). We were also given an upgrade! Great location too - straight across the road from the water and everything we needed was close walking distance.

Well Located and clean unit - great week

Customer review rating 4.0/5

David K. Couples - Confirmed reviews ALL

Loved the location and pool and the clean unit

Dear David, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our well-located property, clean units, and the pool. We hope to welcome you back soon. Best regards, Tiago Cunha Front-Office Manager

Never on this world a 4 star establishment!

Customer review rating 1.5/5

Patrick M. Couples - Confirmed reviews ALL

Presented with an apartment whose furniture appeared to be sourced from a rubbish tip - just bolts where a safe should have been - appalling smell from aircon - apartment should not have been let and was very overpriced. The location is very good and staff very pleasant but product is very lacking and nothing like advertised.

Dear Patrick, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the apartment's condition. Your comments have been duly noted, and we will address the issues raised to enhance our guests' experience. We appreciate your kind words about our location and staff. Rest assured that we will strive to meet the expected standards. Your valuable input will help us improve. Warm regards, Tiago Cunha Front-Office Manager

Location

Customer review rating 5.0/5

David R. Families - Confirmed reviews ALL

Great staff and location

Dear David, Thank you for your positive feedback regarding our great staff and convenient location. We are delighted to hear that you had a pleasant experience at Mantra Esplanade Cairns. We hope to welcome you back soon. Warm regards, Tiago Cunha Front-Office Manager

Disgusting hovel

Customer review rating 0.5/5

Cal Couples - Confirmed reviews ALL

Terrible. Room stank. Second room was basically uninhabitable with a broken bed. Third room had a leaking air-conditioner. Old and tired rooms not fit for charging a fee. Mismatched Furniture looked like it had been found on the side of a road. Poorly patched holes in walls and doors. Peeling paint. No housekeeping service. Disgusting

Dear Callum, We are truly sorry to hear about the challenges you faced during your stay. Your feedback is invaluable to us, and we will address these issues urgently. We apologize for the inconvenience caused by the room conditions and the lack of housekeeping service. Please be assured that we are taking immediate steps to rectify these shortcomings. Thank you for bringing this to our attention. Sincerely, Tiago Cunha Front-Office Manager

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Other web-users rate our hotel

  • 867 reviews 9.6/10 Location
  • 1,017 reviews 6.7/10 Room
  • 888 reviews 8.7/10 Service
  • 77 reviews 5.7/10 WiFi
  • 397 reviews 5.7/10 Comfort
  • 377 reviews 5.8/10 Cleanliness
  • 221 reviews 4.8/10 Amenities
  • 156 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.