Mantra Circle on Cavill Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.5/5 1,396 reviews

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9 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Choose between our two lagoon style pools and indoor heated pool.

  • Hold a private movie night for you and your guests in our 12-seater theatrette.

  • Enjoy our fully equipped gymnasium.

  • Detox in our sauna and steam room.

  • Complete your holiday itinerary with our complimentary tour booking service.

Our accommodation(s)

Hotel location

Mantra Circle on Cavill Surfers Paradise

9 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-28.00135473, 153.4268403

Telephone
Fax +61 7 5582 2020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning

3 pools

Mantra Circle on Cavill has a choice of lagoon style pools and an indoor heated pool. There's also a spa to help you unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,396 reviews

TripAdvisor Rating  4.0/5  4,676 reviews

Certificate of excellence 2023

Fantastic stay in a lovely apartment...

TripAdvisor rating 5.0/5

MBear B TripAdvisor review

From the minute I arrived, I was greeted by a lovely man, he was chatty, helpful & the check in was seamless. The apartment was huge. A great balcony and a washer/dryer for those wet beach towels. The location was great and just a short stroll to the beach. Loved the service at Circle on Cavil. Would highly recommend.

Dear Mbearb2024, Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom. We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience. I will be sure to share your check in experience with the Front Desk team whom I'm sure will be appreciative of your feedback. Mbearb2024 the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Fantastic location and fantastic views

Customer review rating 5.0/5

Sharelle W. Families - Confirmed reviews ALL

could walk to everything, such a great location.

Dear Sharelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception Mantra Circle on Cavill

Customer review rating 5.0/5

Sarah B. Families - Confirmed reviews ALL

Beautiful apartment, 100% go back

Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception Mantra Circle on Cavill

Dated rooms, unfriendly staff, Hard to find carpark

Customer review rating 0.5/5

Lisa H. Families - Confirmed reviews ALL

We arrived at the hotel to stay for two nights, and the woman on the front counter was extremely dismissive and rude. We provided all information to the woman, and she then proceeded to charge us for the parking. I asked "i thought parking was included", rather than her looking at what my inclusions were, she said "WELL, IS IT ON YOUR RECEIPT?" Meaning i had to look through my emails with my toddler in hand rather than her just looking on her computer for my inclusions. I then show her my confirmation and then she just shrugs her shoulders - almost like she didnt get her bonus for charging us for parking. Fast forward to then going into the room, on first glance it looks OK however on further review, the lounges were deteriorated, sitting on springs. The kitchen appliances were faulty, the TV's were so old and barely worked. The dining chairs were disgusting and needed updating desperately. For the price we were about to pay, it sure was not worth the money. All of this was whilst my husband was trying to find the allocated car space the woman at the desk gave us. He followed the "map" for 45 minutes to try and find this spot - only to find out that it was already allocated to another guest and the woman just couldnt be bothered to give us a different spot. The only positive of the experience was the interaction we had was with the gentleman on the front desk (i cant remember his name, he was only quite new to the business he said and was working PM on 5/4/23). He was lovely, polite and sympathetic when we spoke with him. Five stars for him. The location of the hotel is excellent, it is just a shame the rooms are in need of a desperate refresh for the price you are paying per room.

A lot of positives, but a few negatives that should not be apparent

Customer review rating 3.5/5

Pcj Families - Confirmed reviews ALL

The lifts were a disaster. Too often we could not get up or down floors without an exceptionally long wait. Lifts were too full to get into far too often. Car parking was a gamble: 5 spot choices and we had to drive around to find one of them, it discouraged us from going out exploring in the car. Reception was in one side of the Hotel and we were in the other side: hopeless when booking-in and booking-out.

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Other web-users rate our hotel

  • 735 reviews 9.5/10 Location
  • 1,096 reviews 7.5/10 Room
  • 505 reviews 8/10 Service
  • 39 reviews 4.9/10 WiFi
  • 334 reviews 4.7/10 Cleanliness
  • 129 reviews 5.2/10 Pool
  • 59 reviews 3.7/10 Food
  • 7 reviews 2.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.