Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 4,853 reviews

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
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22 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telephone
Fax +61 7 5592 2908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,853 reviews

TripAdvisor Rating  4.0/5  4,861 reviews

Great location but downhill from there

TripAdvisor rating 1.0/5

D429SEbrittanyc TripAdvisor review

Really disappointed, carpet missing, mould throughout bath/shower and on the roof, missing paint on walls, one power point for two beds, so many chips and scratches on all surfaces, looked like a cheap run of the mill hotel. Would not expect this for a 4star hotel. No duvet just a sheet and scratchy blanket.

Food options and repair work

TripAdvisor rating 3.0/5

rakeshbordiap TripAdvisor review

The constant repair work at the hotel was a disappointment which gave us a bad headache. That is not what we look for during our stay. Also the food options for vegeterian are just close to nil. Just the fruits and the curd. The chefs and the restaurant team were not assisting either.

Mainly good

TripAdvisor rating 4.0/5

James S TripAdvisor review

Really good- nice room, great view, good parking, nice breakfast. Negatives- part of the package was some bottled water, but had to discover they had run out of water! Was told water would arrive and delivered to me in the morning, but it wasn't either. Took 20 minutes to get to check-in- they were very busy and understaffed

Loud and Minimal Staff

Customer review rating 1.5/5

Jane Couples - Confirmed reviews ALL

Checked in at 2:30 on our day of arrival. Only one staff member initially checking people in with a long line. Noise from the club next door was very loud. Wasn't anticiapted and we had to be up at 4am the next morning. Room was dated and not overly clean.

Dear Jane, Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

well organized and room function works well.

Customer review rating 4.5/5

Masaaki I. Business - Confirmed reviews ALL

Room was ready is to check in half hour before as I arrived at 1 pm at hotel.

Dear Masaaki, We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 3,041 reviews 8.9/10 Location
  • 4,662 reviews 5/10 Room
  • 2,775 reviews 7.4/10 Service
  • 197 reviews 3.6/10 WiFi
  • 1,881 reviews 3.6/10 Cleanliness
  • 1,801 reviews 3.8/10 Comfort
  • 1,193 reviews 3.8/10 Amenities
  • 812 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.