Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 4,832 reviews

Mantra on View Surfers Paradise - Image 1
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22 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telephone
Fax +61 7 5592 2908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,832 reviews

TripAdvisor Rating  4.0/5  4,864 reviews

Great location

TripAdvisor rating 4.0/5

Neddysja Solo travel - TripAdvisor review

Great location, close to beach, tram and the heart of Surfers. Clean rooms. Showers were great. Unfortunately noisy so needed ear plugs. The Beach club is located next door, so if you are after a bit of quiet ish downtime, I wouldn’t recommend staying here.

Dear Neddysja, Thank you for taking the time to leave a 4 star review about your stay with us at Mantra on View Surfers Paradise. We are thrilled to see that our prime location, cleanliness standards and bathroom facilities were among your favourite aspects. We strive ourselves on constantly updating our services so that all of our guests can have memorable stays with us. With that being said, we would like to take this time to apologise for the noise in which you had to endure throughout your stay. Please note that your words have not gone unheard, and that we are working closely with the relevant teams to ensure that this issue is addressed and minimised for all future guests. We hope that you consider us for your next visit to Surfers Paradise, as we would very much like to welcome you again in the near future. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Bugs galore

TripAdvisor rating 2.0/5

Daydream23892417022 TripAdvisor review

First night we woke up to bed bugs. Changed rooms, and spent the following 6 nights with cockroaches. Photos featuring bed bug, and cockroaches we squished (also a toe nail? From a previous guest). To the hotels credit, they did wash our stuff following my request. Very disappointed to pay what we did for the week and have to deal with this though, and the hassle of sanitizing and ensuring we don't bring an infestation home

Dear Daydream23892417022, Thank you for taking the time to write a review based on your recent experience with us at Mantra on View Surfers Paradise. We are sorry to see that your stay did not meet your expectations; please accept our sincerest apologies. At Accor, we strive ourselves on constantly improving our services so that all of our guests can enjoy memorable stays with us. With this being said, please be assured that your comments on the cleanliness of our hotel rooms have not gone unheard. We are working closely with the relevant in-house teams to ensure that this issue is addressed and dealt with so that we do not have any future issues of this kind. It is our sincere hope that you choose to stay with us again in the near future so that we may better serve you and leave a better lasting impression. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Great location. Fantastic service

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Was only a brief visit, but was uncomplicated and enjoyable.

Dear Jozef, Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest. Sincerely,

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Second time staying there just as good

Dear Dianne, Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest. Sincerely,

Great location and value. Well-kept rooms

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Awesome value stay in Surfers. Only negatives are; check-in was a slow process, and the carpark access didn’t work a couple times

Dear Brandon, We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,024 reviews 9/10 Location
  • 4,631 reviews 5.1/10 Room
  • 2,767 reviews 7.4/10 Service
  • 193 reviews 3.7/10 WiFi
  • 1,865 reviews 3.6/10 Cleanliness
  • 1,794 reviews 3.8/10 Comfort
  • 1,184 reviews 3.8/10 Amenities
  • 811 reviews 6.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.