Mantra Terrace Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 1,242 reviews

Mantra Terrace Brisbane - Image 1
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52 Astor Terrace, 4000 BRISBANE, Australia

Description

Hotel extras

  • Full refurbishment completed March 2021

  • Modern hotel rooms

  • Onsite bar and cafe

  • Walking distance to shopping and restaurant areas

  • Located close to Spring Hill and City Centre

Our accommodation(s)

Hotel location

Mantra Terrace Brisbane

52 Astor Terrace
4000 BRISBANE
Australia

GPS:-27.463372, 153.025882

Telephone
Fax +61 7 3009 3410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Fitness center

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,242 reviews

TripAdvisor Rating  4.0/5  1,411 reviews

Great top floor, front rooms! Great team members

TripAdvisor rating 5.0/5

Getaway60732949467 TripAdvisor review

Thank you for the great service. Loved the top floor front room. Pillows and bedding are superb. This is a central location within walking distance to many popular city places. I'd definitely go again if and would be asking for one of those same rooms again! Thanks for the great service management team and receptionists :)

Customer review rating 4.5/5

Kumar B. Business - Confirmed reviews ALL

Great location

Claustrophobic

Customer review rating 2.0/5

Jack S. Couples - Confirmed reviews ALL

My Partner and I regrettably stayed here for two nights, after the first night we contemplated checking out and staying at alternate accommodation however everything had been paid for in full and we were not confident we’d receive our money back for the second night and so we endured it. The rooms are deceptively small, what you see pictured online is what you get but at a smaller scale. There is little to no storage. There isn’t even room for an in room safe, however they do offer to bring one up to your room which defeats the purpose entirely, as anyone (assuming they can enter your room) can just walk out with said safe and all of your valuables. The room we stayed in was situated on the sixth floor and we could hear the ongoings of everything happening outside, the blackout curtains would not close fully and so we had the street light polluting the room. The bathroom is in dire need of a detail clean. The shower was absolutely abysmal, no water pressure whatsoever. We didn’t feel clean for two days. Housekeeping is practically non existent, with them only servicing your room every 4 days. We stayed only two and I had to request clean towels on the second night. All in all, if you’re needing a place to stay just for the night, this place is suitable however if you’re looking to stay a while and you’re on a budget I would opt for somewhere else, the Ibis Styles perhaps? My Partner and I decided to stay another night in Brisbane and so we checked into The Johnson Hotel, which is one of ACCOR’s Art Series Hotels and we had a much more enjoyable stay.

Dear JACK S., Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Services Team

Claustrophobic

TripAdvisor rating 2.0/5

jack_solis_stanley TripAdvisor review

My Partner and I regrettably stayed here for two nights, after the first night we contemplated checking out and staying at alternate accommodation however everything had been paid for in full and we were not confident we’d receive our money back for the second night and so we endured it. The rooms are deceptively small, what you see pictured online is what you get but at a smaller scale. There is little to no storage. There isn’t even room for an in room safe, however they do offer to bring one up to your room which defeats the purpose entirely, as anyone (assuming they can enter your room) can just walk out with said safe and all of your valuables. The room we stayed in was situated on the sixth floor and we could hear the ongoings of everything happening outside, the blackout curtains would not close fully and so we had the street light polluting the room. The bathroom is in dire need of a detail clean. The shower was absolutely abysmal, no water pressure whatsoever. We didn’t feel clean for two days. Housekeeping is practically non existent, with them only servicing your room every 4 days. We stayed only two and I had to request clean towels on the second night. All in all, if you’re needing a place to stay just for the night, this place is suitable however if you’re looking to stay a while and you’re on a budget I would opt for somewhere else, the Ibis Styles perhaps? My Partner and I decided to stay another night in Brisbane and so we checked into The Johnson Hotel, which is one of ACCOR’s Art Series Hotels and we had a much more enjoyable stay.

Good location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good location, clean room, check-in and out was easy. Only a one night stay but would definitely stay again.

Dear RICHARD WILLIAM H., We very much appreciate your comments regarding your stay at the Mantra Terrace Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services Team

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Other web-users rate our hotel

  • 363 reviews 8.8/10 Location
  • 777 reviews 6.5/10 Room
  • 620 reviews 8.7/10 Service
  • 13 reviews 4.5/10 WiFi
  • 415 reviews 4.6/10 Comfort
  • 343 reviews 5.9/10 Cleanliness
  • 138 reviews 8.7/10 Vibe
  • 100 reviews 3.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.