Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 611 reviews

Mantra on Queen Brisbane - Image 1
Mantra on Queen Brisbane - Image 2
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Mantra on Queen Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include a 24 hour reception, WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Joinable bed(s)

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Telephone
Fax +61 7 3236 9637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  611 reviews

TripAdvisor Rating  3.5/5  1,428 reviews

Noise

Customer review rating 2.0/5

David W. Couples - Confirmed reviews ALL

Our room had a washing machine right outside the door. The noise from this went on until 10.30pm both nights. We couldn't open the door onto the balcony. We reported this to reception but nothing was done.

Dear David W., Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We are sorry to hear about the disturbance the washing machine caused you and the issues with your balcony and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, William (Reception)

Disappointing

Customer review rating 1.5/5

David Business - Confirmed reviews ALL

Disappointing that there was no restaurant in the hotel, very inconvenient. Parking was also a problem searching for an empty spot allocated to hotel guests. Suggest you make 1 level parking for guests and the other levels for permanent residents.

Dear DAVID JACOB D., Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Violet (Reception)

Very hard to find accommodation

Customer review rating 0.5/5

Kellie O. Families - Confirmed reviews ALL

Could not find the motel and struggled to find the entrance

Dear Kellie O., Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you have listed and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leilani (Reception)

Enjoyable.

Customer review rating 4.0/5

Geoff Business - Confirmed reviews ALL

Premises went very clean and well appointed. Good view of the river and well located. The Laundry cupboard is a bit silly. Too small for the washer. Something nothing really. Very helpful and informative staff. See you next time......

Dear GEOFF B., We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violet

Great Location, reasonably priced and staff were accomodating with some changes I made.

Customer review rating 4.5/5

Jeffl Business - Confirmed reviews ALL

Good communication with staff after I had to change my booking to a bigger room. Room was clean and tidy and was perfect for what was required. It wasn’t made clear online that there was parking onsite but I found parking in street across the road which was cheaper. Overall a positive experience and will be returning!

Dear JEFFREY L., We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we can't wait to see you next time and we wish your next visit will be as pleasant as this one. Sincerely, William (Reception)

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Other web-users rate our hotel

  • 289 reviews 7.1/10 Location
  • 443 reviews 5.6/10 Room
  • 306 reviews 7.7/10 Service
  • 10 reviews 5.2/10 WiFi
  • 195 reviews 3.8/10 Cleanliness
  • 155 reviews 4.9/10 Comfort
  • 95 reviews 2.9/10 Vibe
  • 95 reviews 2.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.