Mantra on Sydney Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,205 reviews

Best price
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Mantra on Sydney Airport - Image 1
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Mantra on Sydney Airport - Image 4
3 Ross Smith Avenue, 2020 MASCOT, Australia

Description

Hotel extras

  • Set your alarm or have our friendly staff at our 24-hour reception organise your wake-up call

  • Our express checkout ensures you will get to your terminal on time ready for your flight

  • Uninterrupted views of the runway from one side of the hotel.

  • Shuttle available for pick-up & drop-off at intl & domestic terminals - additional cost

  • Our hotel's restaurant is open daily for a buffet breakfast and also serves an A La Carte Menu

Our accommodation(s)

Hotel location

Mantra on Sydney Airport

3 Ross Smith Avenue
2020 MASCOT
Australia

GPS:-33.932831, 151.186755

Telephone
Fax +61 2 8398 0730

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ON SITE RESTAURANT

Non contractual photo

At Mantra Sydney Airport Hotel's in-house restaurant, start the day right with an À la carte breakfast. If your travel involves a later flight, the restaurant also offers an all-day dining option along with Lunch or Dinner laidback café atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,205 reviews

TripAdvisor Rating  4.0/5  537 reviews

Great staff. Close to airport.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Got in late, ordered room service. Delicious. Polite staff. Room was neat and well appointed. 👍

Dear Lynne, We very much appreciate your comments regarding your stay at the Mantra on Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Le

Excellent location

Customer review rating 5.0/5

Mike W. Solo - Confirmed reviews ALL

Comfortable room, well equipped. I would like to point out how hard the restaurant staff all worked that evening. It was incredibly busy but they managed to get everyone fed and watered with friendly professionalism. They are all a credit to you.

Dear Michael, We very much appreciate your comments regarding your stay at the Mantra on Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Le

Quick stay for missing flight

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Very near to the domestic terminal, normal hotel booked on the app accorhotels.

Dear Hugo, We very much appreciate your comments regarding your stay at the Mantra on Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Le

Not a comfortable stay

Customer review rating 2.0/5

Andrea Solo - Confirmed reviews ALL

On my arrival to the reception, I was struggling with my heavy bags and no one offerred help. The room smelled like dust everywhere and the part that I didn't appreciate was the fact that there was no water in the fridge. The ioning board couldn't stay by itself and the steam iron did not have the lid to retain the water. Little things that add up at the end. Positive things were the receptionist in the morning who helped me organise the bus shuttle to the airport.

Dear Andrea N., Thank you for taking the time to tell us about your experience at the Mantra on Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Trang Le

Not a short walk with new infrastructure

Customer review rating 1.5/5

Bridget Couples - Confirmed reviews ALL

The hotel information of it being a short walk from the airport was misleading. Google maps was incorrect as it had also not updated to the changes. This meant walking back and forth and figuring it out ourselves , lugging our suitcases around. When we spoke to the reception, they informed us that the new infrastructure is the problem so my thoughts are that if the hotel is already aware of this, then this should be put on their website so that guests can make an informed decision with the correct information. Should we had known this ahead of time, we would have arranged an Uber. This was not a great start to our honeymoon.

Dear Bridget, Thank you for taking the time to tell us about your experience at the Mantra on Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Trang Le

In partnership with TripAdvisor

Other web-users rate our hotel

  • 858 reviews 9.1/10 Location
  • 1,219 reviews 7.3/10 Room
  • 1,136 reviews 7.9/10 Service
  • 21 reviews 4.1/10 WiFi
  • 634 reviews 8.4/10 Food
  • 514 reviews 7.2/10 Cleanliness
  • 142 reviews 7.4/10 Breakfast
  • 110 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.