Mantra Heritage Port Douglas 4 stars

Customer review rating (ALL Rating) 4.0/5 482 reviews

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Description

Hotel extras

  • Unwind in a sun lounge or utilise the barbecue cabana for a relaxing day in the North QLD sun

  • Situated in the heart of Port Douglas, you are central to everything when you stay with us

  • Every room provides cool comfort with air-conditioning and ceiling fans

  • Mantra Heritage offers two Saltwater Lagoon Pools to enjoy during your stay

  • Cook up a storm with our complimentary BBQ area, located pool-side for a true tropical holiday

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  482 reviews

TripAdvisor Rating  4.0/5  773 reviews

Great Location, but for a Mantra Hotel - not up to standard.

TripAdvisor rating 3.0/5

Girlioxo TripAdvisor review

Locality wise, Fabulous. Size of room, great. Amenities provided great. Pool was lovely. But the customer service at beginning and end along with the smell/cleanliness left alot to be desired. When we arrived, the office was closed despite being within displayed times on the door. We weren't given clear directions to the key safe for our room key, but after a walk around, managed to find it. As soon as we entered the lift to our floor, there was a damp smell as well as in the room. This stayed, enough that we got a plug in fragrance neutraliser for our stay. There was also obvious mould all in the shower, both on tiles and along the length of the screen door handles. The wifi regularly cut out and needed to be signed back into, given the duration of our stay it was very frustrating. After our departure, we realised we'd forgotten some things in our room fridge, whilst we can understand sometimes patrons may leave things for discarding- there were a number of large unused/unopened items that a courtesy call could have warranted. When called to ask, there wasn't even an attempt to confirm if still remaining or not. Disappointing stay given price and brand. Have stayed with many Mantra's in the past, will question in the future.

Well located, great room

Customer review rating 5.0/5

Michelle Couples - Confirmed reviews ALL

Comfortable, clean and private

Wonderful stay started with a warm welcome !

Customer review rating 5.0/5

Alex Couples - Confirmed reviews ALL

Great hotel - fantastic location - great pool - and best of all great staff !

Great position and excellent stay

Customer review rating 5.0/5

Peter Friends - Confirmed reviews ALL

Well presented and clean, comfortable room with excellent facilities

Great location

Customer review rating 3.5/5

John L. Couples - Confirmed reviews ALL

We were in a suite which was dark and uninviting as the lights needed to be on during day. We then moved to a swim-out room which was a much better experience.

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Other web-users rate our hotel

  • 275 reviews 9.8/10 Location
  • 374 reviews 5.2/10 Room
  • 224 reviews 7.9/10 Service
  • 29 reviews 2.8/10 WiFi
  • 164 reviews 5.4/10 Comfort
  • 155 reviews 2.7/10 Cleanliness
  • 143 reviews 7.5/10 Pool
  • 141 reviews 4.2/10 Amenities

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