Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 4,743 reviews

Mantra on View Surfers Paradise - Image 1
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22 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telephone
Fax +61 7 5592 2908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,743 reviews

TripAdvisor Rating  4.0/5  4,870 reviews

Nice stay, great staff.

TripAdvisor rating 5.0/5

maviden Business - TripAdvisor review

I had a pleasant stay at Mantra on View while attending a conference there. Breakfast at NOSH was great with many hot & cold options. The hotel is well-positioned near the beach and shops, in the centre of Surfers. One small drawback was some fittings in my room were are little “tired” and are due for replacement. Staff were super-friendly and efficient.

Dear Maviden, Thank you for taking the time to leave a review based on your recent stay with us at Mantra on View Surfers Paradise. We are thrilled to see that your stay exceeded expectations and that our breakfast, prime location, and friendly staff were among your highlights! We will be sure to pass this on to our team to serve as encouragement as we strive to continuously improve our services so that more of our guests can have great experiences with us much like yourself. We hope to welcome you back in the near future! Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Great location

Customer review rating 3.5/5

Anthony Business - Confirmed reviews ALL

Long check in over 30mins. Staff seem flustered.

Dear Anthony G., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This being said, I would like to take a moment to apologise for the issues that you encountered with long check-in times and no provision of wifi during your stay. Please rest assured that I have addressed our teams of these issues and will ensure that we better our services for the next time you stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on View Surfers Paradise | Hotel Management Team

Good location and wait an eternity to get your bond back.

TripAdvisor rating 3.0/5

Passport37036511971 TripAdvisor review

The hotel has a good location. The check-in supposed to be easy as a member. But I did not receive my $200 bond back since I left the hotel 1 week ago. The room did not have any damage or issue. We took care of the building.

Dear Passport37036511971, Thank you for taking time to leave a review about your recent experience with us at Mantra on View Surfers Paradise. We would like to apologise for the inconvenience caused with your security bond not being returned within 1 week of check-out. If your bond still has not been returned, please feel free to contact us via phone so that we can look into the issue further for you. With this said, we are glad to see that our prime location was a highlight for your stay. It is our goal to provide excellent service for all of our guests, and hence your feedback is extremely important to us. I will be sure to pass this along to our in-house teams so that we can improve our services to avoid future occurrence. We hope to welcome you back to our hotel in the future as we would love the opportunity to leave a better lasting impression. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Well located and very convenient for shopping

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It was a very comfortable experience.

Dear Selina Y., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on View Surfers Paradise | Hotel Management Team

Great location

Customer review rating 3.5/5

Dd Families - Confirmed reviews ALL

Lovely hotel, however if you book the CIty View overlooking the Cali Beach Club make sure you pack earplugs. They kick on their duff duff music until 12.30am. Besides the lack of soundproofing in the rooms, the buffet breakfast was delicious with plenty of choices and very well priced. The staff were very helpful, Lateeka and Alexia in particular were very accommodating in sorting out a personal issue.

Dear Diana S., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on View Surfers Paradise | Hotel Management Team

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Other web-users rate our hotel

  • 2,996 reviews 8.9/10 Location
  • 4,568 reviews 5.1/10 Room
  • 2,728 reviews 7.4/10 Service
  • 189 reviews 3.9/10 WiFi
  • 1,840 reviews 3.7/10 Cleanliness
  • 1,753 reviews 3.7/10 Comfort
  • 1,166 reviews 3.9/10 Amenities
  • 627 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.