Mantra on View Surfers Paradise 4 stars

Customer review rating (ALL Rating) 3.8/5 4,823 reviews

Mantra on View Surfers Paradise - Image 1
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22 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Our accommodation(s)

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Telephone
Fax +61 7 5592 2908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  4,823 reviews

TripAdvisor Rating  4.0/5  4,864 reviews

Great stay, would stay again.

TripAdvisor rating 4.0/5

Lynsey E TripAdvisor review

Good, comfortable stay. there are some very small details that could be improved upon such as the bedside lamps tried to fall off the wall when adjusted. I also would have preferred 2 spare pillows instead of 1, especially in rooms that are likely to be booked with more than one person. In saying that the bed was comfortable, the room was clean and spacious. I had a city facing room so it was facing Cali beach and I know some people complain about the sound, but I enjoyed the music as on the 15th floor it wasn't super loud, and it wasn't bad music.

Great location

TripAdvisor rating 4.0/5

Neddysja Solo travel - TripAdvisor review

Great location, close to beach, tram and the heart of Surfers. Clean rooms. Showers were great. Unfortunately noisy so needed ear plugs. The Beach club is located next door, so if you are after a bit of quiet ish downtime, I wouldn’t recommend staying here.

Dear Neddysja, Thank you for taking the time to leave a 4 star review about your stay with us at Mantra on View Surfers Paradise. We are thrilled to see that our prime location, cleanliness standards and bathroom facilities were among your favourite aspects. We strive ourselves on constantly updating our services so that all of our guests can have memorable stays with us. With that being said, we would like to take this time to apologise for the noise in which you had to endure throughout your stay. Please note that your words have not gone unheard, and that we are working closely with the relevant teams to ensure that this issue is addressed and minimised for all future guests. We hope that you consider us for your next visit to Surfers Paradise, as we would very much like to welcome you again in the near future. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Infestation galore

Customer review rating 1.0/5

Roseanne Families - Confirmed reviews ALL

First night we woke up to bed bugs. Changed rooms, and spent the following 6 nights with cockroaches.

Dear Roseanne, Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good

Customer review rating 4.0/5

Gary H. Couples - Confirmed reviews ALL

Rooms very clean Toilet leaks at tap continuously running very noisy. Other than that. Ok

Dear Garry, We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location!!

Customer review rating 4.5/5

Karen Families - Confirmed reviews ALL

Easy check in, great location, super friendly, clean and comfortable

Dear Karen, We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 3,024 reviews 9/10 Location
  • 4,631 reviews 5.1/10 Room
  • 2,767 reviews 7.4/10 Service
  • 193 reviews 3.7/10 WiFi
  • 1,865 reviews 3.6/10 Cleanliness
  • 1,794 reviews 3.8/10 Comfort
  • 1,184 reviews 3.8/10 Amenities
  • 811 reviews 6.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.