Mantra Hervey Bay 4 stars

Customer review rating (ALL Rating) 4.2/5 2,362 reviews

Mantra Hervey Bay - Image 1
Mantra Hervey Bay - Image 2
Mantra Hervey Bay - Image 3
Mantra Hervey Bay - Image 4
Buccaneer Drive, 4655 URANGAN HERVEY BAY, Australia

Description

Hotel extras

  • Experience the ultimate luxury as you enjoy the heated lagoon-style outdoor pool

  • Delicious dining options are just metres away from Mantra Hervey Bay's doorstep

  • Perfectly located within steps from the marina where tours depart regularly

  • Parking while on holiday can be expensive and a hassle, which is why we offer free parking

  • Our apartments boast a wonderful view of the marina or resort ground

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Joinable bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Hervey Bay

Buccaneer Drive
4655 URANGAN HERVEY BAY
Australia

GPS:-25.292685, 152.909149

Telephone
Fax +61 7 4197 8222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Mantra Hervey Bay is the best place to splash out and soak up the luxury of a heated lagoon-style outdoor pool complete with decked bridge. We also have two BBQ and dining areas around the pool for guest use.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,362 reviews

TripAdvisor Rating  4.0/5  3,434 reviews

Deceptive Advertising: a Motel Disguised as a Hotel

TripAdvisor rating 2.0/5

824zoe Solo travel - TripAdvisor review

My recent stay at this establishment left much to be desired. Instead of the sleek and inviting spaces depicted online, I found myself in dingy rooms lacking in both cleanliness and modern amenities. The initial room I was given was a grim affair. Tucked away in a corner of the building, it offered a view of nothing but walls and grass. The lack of cleanliness was striking, with mysterious stains adorning the carpet and curtains, paint and woodwork marred with scratches and chips, ants making themselves at home along the walls, and a few unfortunate souls perished in the bathtub. The mold above the AC unit added to the unsavory ambiance, while clumps of hair littered the bathroom floor. Upon voicing my concerns to the reception, I was relocated to what was purported to be a "VIP room" with a promise of a better experience. While the view of the marina was indeed fantastic, the room still fell short. Its dated decor and the makeshift double bed, composed of two singles uncomfortably pushed together, were disappointing. The presence of a dead cockroach in the bathroom further dampened any hopes of a pleasant stay. Despite requesting a clean-up, the sight of the persistent cockroach greeted me upon my return. Furthermore, the "gym" advertised on the website was a dismal excuse for fitness facilities. Instead of a well-equipped exercise area, guests are greeted with a claustrophobic glass box adjacent to the reception, housing a treadmill, a bench, and a cycling machine. The absence of free weights is particularly disappointing, especially considering the price point of this establishment. As someone who values fitness and chose this hotel partly for its advertised gym, this was a major letdown. For the price charged, one would also expect at least a smart TV, allowing guests to access streaming services like Netflix. It's a minor point compared to the broader issues with cleanliness and facilities, but it speaks to the overall lack of attention to guest comfort and satisfaction. The nearby restaurant options are good and if you have a view of the marina it is pretty, but I would strongly discourage staying here until it has had a serious revamp. Highly disappointed in the Mantra and Accor brands.

Disappointed. Wouldn’t stay here again.

TripAdvisor rating 2.0/5

marija b TripAdvisor review

Very old, dated, tired rooms. No aircon in bedrooms, only in lounge room. TV was very old TV remote stopped working Unable to connect to Mantra internet Bed configuration was incorrect Beds very hard Very noisy rooms as located close to reception and car park Car parking not always provided as car park full, had to park elsewhere. Shower over bath is ridiculously high, and unsafe Lounge needs throwing out, very old, broken and uncomfortable. Mantra ask for an extra $200 fee, at check in. Wouldn’t stay here again, it’s not what I expected. I expected more from Mantra..

Customer review rating 4.5/5

Julie A. Couples - Confirmed reviews ALL

Pleasant stay … very small unit but did meet our needs … king bed was a ✅ from us … fabulous position that was enjoyed

Dear JULIE, We very much appreciate your comments regarding your stay at the Mantra Hervey Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire

Great location, spacious apartment, apartment very clean

Customer review rating 4.5/5

Lindy Families - Confirmed reviews ALL

Enjoyed our stay, would stay there for our next short trip

Dear Lindy, Thank you for your wonderful review and helpful feedback, we will pass this onto our management team to review. We are so very pleased that you enjoyed your stay and our convenient location. We appreciate your patronage and look forward to your return. Warm regards, Mantra Team

Great Staff

Customer review rating 4.5/5

David W. Couples - Confirmed reviews ALL

The staff at the front counter were an absolute pleasure to deal with. Very helpful and honest.

Dear David, Thank you for taking the time to share your feedback and leaving us a fabulous review! We truly value your comments. We hope to welcome you back to our hotel in the near future! Sincerely, Mantra Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,196 reviews 9.3/10 Location
  • 1,980 reviews 6.3/10 Room
  • 981 reviews 8.3/10 Service
  • 89 reviews 2.2/10 WiFi
  • 691 reviews 4.6/10 Comfort
  • 591 reviews 5.3/10 Cleanliness
  • 436 reviews 4.7/10 Amenities
  • 330 reviews 3.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Urangan Hervey Bay

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.