Mantra on Kent Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 1,033 reviews

Best price
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Mantra on Kent Sydney - Image 1
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433 Kent St, 2000 SYDNEY, Australia

Description

Hotel extras

  • 24 hour reception and Room Service

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Our accommodation(s)

Hotel location

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Australia

GPS:-33.871788, 151.204761

Telephone
Fax +61 2 9264 8698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CASCADES

Our onsite restaurant, Cascades, serves a hot buffet breakfast daily in a relaxed, warm contemporary setting. Our breakfast includes freshly made barista coffee, pastries from of one Sydney's most reputable patisseries and a selection of fresh fruit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,033 reviews

TripAdvisor Rating  4.0/5  2,043 reviews

don't expect any housekeeping when staying here

TripAdvisor rating 2.0/5

joongki k TripAdvisor review

first time hotel experience with no house keeping services at all like a 300AUD+/night hostel space wise it was okay, nice rennovated toilets but rest was just not worth staying

Great location

Customer review rating 4.5/5

Justin P. Couples - Confirmed reviews ALL

Great location, nice breakfast and friendly staff

Dear Justin, Thank you for taking the time to leave us a review of your experience at the Mantra on Kent. We love hearing how our team helped contribute to a wonderful stay. It's also great to hear you found our location convenient and our breakfast offerings to your liking! Thank you again for sharing and we hope to see you again on your next trip to Sydney. Kind regards, Ceria Dionysius

Unexpected $500 extra charge at checkin

Customer review rating 0.5/5

Pamela L. Friends - Confirmed reviews ALL

My booking was made by son in law who had a discount rate for family and friends my invoice was for $1593.90. At check in I was asked for the employees card. I tried ring but my son in law was not contactable and my daughter said they had never been asked for this at checkin and they had to provide this when booking. At check in they said I got an email stating I needed to provide proof at checkin. I told them I hadn’t received any email stating this only that it was needed when booking. I am a female pensioner and was meeting up with two of my school friends who are also pensioners and all on a budget. I was told I had to pay an additional $500 and if I paid by credit card I would be charged 1% which I was not aware of. My total stay cost $2120.98. I covered the extra $500 myself because my friends had only budgeted for a 1/3 of the original invoice, as I did I. For a pensioner on a limited income this greatly impacted on what I could do for my time in Sydney. I have never been in a position in all my travels where I am have been asked to pay more than the booking invoice. I presumed that any other requirements for the booking at the reduced rate in done when booking, which it was. I will never book any accommodation again with the Accor group. I think this was all very misleading and unpleasant. The rooms were also sub standard and very disappointing.

Okay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good location, no restaurant for dinner, did not provide my Accor Plus discount to breakfast, no desk in room, leaking fridge

Dear Richard We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I’m also sure that your feedback provided will serve as an encouragement to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you stay with us again. Sincerely, Ceria

Great location for a night at the theatre

Customer review rating 5.0/5

Treena Families - Confirmed reviews ALL

Myself and my two daughters stayed the night to see a show at the Lyric theatre. It was a great location, very comfortable bed, clean room, parking next door and great breakfast included.

Dear Treena, Thank you for the great review of our hotel! We are glad to see you enjoyed our location, facilities and your stay. We hope to see you again very soon at the Mantra on Kent. Sincerely, Ceria Dionysius

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Other web-users rate our hotel

  • 485 reviews 9.5/10 Location
  • 660 reviews 7.2/10 Room
  • 518 reviews 8.8/10 Service
  • 13 reviews 4.7/10 WiFi
  • 243 reviews 7/10 Cleanliness
  • 75 reviews 7.3/10 Breakfast
  • 55 reviews 4.3/10 Food
  • 5 reviews 0/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.